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When hundreds of people come into the office multiple times per week, food quickly turns into an operations problem – not just a “nice-to-have” perk. Employees want food they’ll actually eat, while the Employee Experience team needs a setup that’s predictable, easy to manage, and scalable across changing attendance patterns.
That’s why GetYourGuide Berlin partnered with ChefCoco.
Summary
Customer: GetYourGuide (Berlin)
Scale: 800+ employees across multiple campus buildings
Partnership: 2+ years
Highlight: Thousands of meals ordered in November 2025.
Employee favorites: Caesar Salad, Butter Chicken, Chicken & Couscous
Planning office meals for your team? Tell us your headcount, location, and office rhythm — we’ll design a setup that runs smoothly in real life. Book a free tasting.
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About GetYourGuide
GetYourGuide is one of Berlin’s standout tech success stories – a global marketplace where travelers discover and book experiences worth traveling for, from iconic attractions to niche local gems.
It was founded by two ambitious builders: Johannes Reck and Tao Tao, who turned a travel mix-up into a company millions rely on when they want to do more than just “see the city.”
Today, their Berlin campus is home to ~800 people – and on office days, that’s a lot of lunches.
The challenge: forecasting lunch without wasting money
Before ChefCoco, lunch at GetYourGuide ran through multiple restaurants and providers (marketplace-style). The hardest part wasn’t picking food – it was planning quantities.
People would RSVP yes/no, then real attendance would swing on the day. Result:
lunch ran out sometimes
other days there was too much leftover (hello, food waste)
and costs crept up because the cost per meal got unpredictable
GetYourGuide’s goal was simple: reduce operational complexity without sacrificing employee experience.
The solution: lunch that runs itself
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With ChefCoco, GetYourGuide rolled out an employee meal program built for scale: employees order in-app, so lunch demand is predictable and the team avoids over-ordering, shortages, and unnecessary food waste.
The experience for GetYourGuide employees
Order until 9:00 AM (same day) – or plan ahead for the week. Plans change? Skip the meal anytime
Everyone chooses in the app – no coordination, no spreadsheets
Delivery by 12:00
Names printed on bowls to avoid pickup confusion (and reduce “missing bowls”)
Save meals for later (yes, dinner counts)
Free meals every week, plus additional meals at a highly subsidised rate
The experience for the Employee Experience Team
Budget certainty – know exactly what lunch costs each month (finance teams love that)
Returns handled by ChefCoco – we pick up empty bowls every day
One monthly invoice instead of daily invoice ping-pong
In short: employees get a smooth lunch experience, and the internal team gets a scalable process.
Curious what ChefCoco tastes like? Book a free tasting.
One detail that made the difference: two pickup hubs
GetYourGuide doesn’t operate from a single office floor – it’s a campus across multiple buildings. To make lunch frictionless, ChefCoco set up two pickup locations so employees can collect meals conveniently depending on where they sit that day.
Small change, big impact: people grab lunch near where they work. Less wandering, fewer bottlenecks, more meals actually picked up.
And we didn’t stop there: we sort meals alphabetically at pickup. That cuts down the “where’s mine?” time and keeps the line moving.
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Proof it works: Thousands of meals monthly
GetYourGuide has been working with ChefCoco for over two years – a strong signal that the setup is not only operationally sound, but also delivers on what matters most: employees actually want the food.
If you’re feeding 200+ people and want this to run smoothly, let’s have a chat.
Feedback in, upgrades out
Scaling lunch means iterating fast. GetYourGuide employees told us what they wanted – we shipped it.
1) More choice every day. To increase variety, we grew the daily selection from up to 10 meals per day to 15 meals per day.
2) Better fit for dietary needs. Employees can filter meals based on requirements such as halal, vegan, gluten-free.
3) Sides that aren’t an afterthought. Six months ago, sides were limited. Over the last three months, we tripled the Side Menu. Current top performer: hummus.
What employees love most
At GetYourGuide, these dishes consistently perform best:
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Employees especially value the flexibility around lunch: they can choose up until 9:00 AM the same day, save meals for later (even for dinner), and add popular sides.
Bring ChefCoco to your office
Want office meals that don’t create more work than they solve? We’ll help you design a setup that fits your office, your budget, and your people. Let’s talk :)
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FAQ
How do employees order? Employees choose their meals directly in the ChefCoco app – no coordination needed from the internal team.
How late can employees order? Employees can order up until 9:00 AM on the same day.
When does lunch arrive? Meals are delivered by 12:00.
How do you avoid lunch pickup chaos? Each bowl is labeled with the employee’s name, so pickup stays organized and fewer meals go missing.
Can employees save meals for later? Yes – employees can save their meal for later in the day, including dinner.
How do you support dietary requirements? Employees can filter meals based on dietary needs (e.g., halal, vegan, gluten-free).
How do you simplify finance and admin? Instead of processing invoices day-by-day, teams get one consolidated monthly invoice for clear budgeting and less admin work.
What happens with empty bowls / returns? ChefCoco manages returns and picks up empty bowls, so the office doesn’t need to handle it.
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